returns & exchanges

If the shoe fits ...wear it!

If the shoe doesn’t fit ...please let us know by email or telephone.
We will gladly provide a credit, exchange your shoes or issue a refund.
Once the return has been authorized your shoes can be returned to the following address:

The Shoe Girls
31 Poucher Street
Toronto, Ontario
M4J 2Z1.

Shoes must be unworn and in their original packaging.
Please do not affix return labels directly to the shoe box - please wrap the box first.

We suggest that you send them back regular parcel via Canada Post - it's fast and cheapest!
Please note that you will be responsible for return shipping fees and that all returns may be subject to a
$10 handling fee.

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