returns & exchanges
If the shoe fits ...wear it!
If the shoe doesn’t fit ...please let us know by email or telephone.
We will gladly provide a credit, exchange your shoes or issue a refund.
Once the return has been authorized your shoes can be returned to the following address:
The Shoe Girls
31 Poucher Street
Toronto, Ontario
M4J 2Z1.
Shoes must be unworn and in their original packaging.
Please do not affix return labels directly to the shoe box - please wrap the box first.
We suggest that you send them back regular parcel via Canada Post - it's fast and cheapest!
Please note that you will be responsible for return shipping fees and that all returns may be subject to a
$10 handling fee.
If the shoe doesn’t fit ...please let us know by email or telephone.
We will gladly provide a credit, exchange your shoes or issue a refund.
Once the return has been authorized your shoes can be returned to the following address:
The Shoe Girls
31 Poucher Street
Toronto, Ontario
M4J 2Z1.
Shoes must be unworn and in their original packaging.
Please do not affix return labels directly to the shoe box - please wrap the box first.
We suggest that you send them back regular parcel via Canada Post - it's fast and cheapest!
Please note that you will be responsible for return shipping fees and that all returns may be subject to a
$10 handling fee.